• Frequently Asked Questions

    For the continued health and safety of both our patients and staff, Remedy has implemented routine cleaning and sanitation protocols for the facility which are closely observed and documented at regular intervals throughout the day. All personnel are required to practice social distancing, wear masks at all times, and to wear gloves when handling medicine. Remedy has voluntarily chosen to operate on a curbside-pickup model to keep the facility at minimum occupancy, and will continue to do so until statewide positivity rates decline significantly.

    You can order your medicine either online or by phone.

    Online orders: Go to our Home Page at https://remedymd.wpengine.com/ & click “Order Online” to access our online menu.

    Phone orders: Call 443-542-0948 and tell us what you would like.

    Whichever ordering method you choose, please have your Maryland Medical Cannabis Commission (MMCC) Patient ID Number & Valid ID ready for placing your order and picking up your medicine from our Curbside Concierges.

    Remedy provides Curbside Pick-Up service, seven days a week from 10:00 AM to 9:00 PM. When you arrive, just park at a numbered cone/pole and one of our Curbside Concierges will come to your vehicle to collect your MMCC Patient Number, government-issued photo ID, and payment. Patients will be placed in the queue in order of arrival. For your safety and ours, please wear a mask to pick up your order and stay home if you have symptoms of or believe you have been exposed to COVID-19. Wellness is our number one priority!

    Remedy accepts cash and debit cards. Upon arrival, let your Curbside Concierge know which payment method you would like to use. From there, we will either collect your cash, or return with a debit card reader once your order has been rung up.*Debit Card & ATM Fees May Apply*

    By law, only you or your designated MMCC-registered Caregiver can pick up your curbside order.

    A Caregiver is a person who, once registered with the Maryland Medical Cannabis Commission and in possession of a valid MMCC Caregiver ID card, is able to purchase medical cannabis from a licensed Maryland dispensary on behalf of his or her designated patient(s) and transport legally-obtained medical cannabis from the licensed dispensary to the patient(s). Once registered, a caregiver may serve a maximum of five registered patients at one time.

    Caregiver registration can be completed on the MMCC website, at https://mmcc.maryland.gov/Pages/caregivers.aspx. Please follow the instructions on the MMCC site. The online application form must be completed and submitted in one session; you will not be able to save and complete the application at a later time. For more information, please contact Remedy at 443-542-0948 and we will gladly assist you.

    Your first step is to go to the Maryland Medical Cannabis Commission’s website, at https://mmcc.maryland.gov/ and create a patient account. You will need to answer questions, provide proof of residency and recent photo to submit an online application for MMCC review.

    You should receive a follow-up email within about 12 business days advising whether or not your application has been approved.

    Upon approval, you are ready to visit a provider registered with the MMCC to obtain a valid recommendation to receive medical cannabis. There are no prescriptions for medical cannabis, but a printout of your recommendation with valid and current Patient ID number will allow you to purchase your medicine from any licensed Maryland dispensary. You will need to provide your Patient ID whenever visiting a licensed dispensary to purchase medical cannabis.

    For a more detailed explanation or help with any of the steps required, please contact Remedy and request an online consultation with a Patient Advisor, or go to https://remedymd.wpengine.com/maryland-medical-cannabis-patient/

    At the present time, insurance does not cover the cost of medical cannabis due to its Federally illegal status; however, the state of Maryland does not tax medical cannabis. To assist new patients, Remedy offers a Reimbursement Program to help cover the cost of their initial doctor visit to become certified. Call 443-542-0948 today for more information!

    First, discuss your concerns with your medical provider. If you have any other questions at all, Remedy offers free online consultations Monday through Friday, 10:00 AM to 4:00 PM, with our senior advisors. Choose an appointment time on the Remedy website at https://remedymd.wpengine.com/consultations/.

    All Maryland Medical Cannabis products must be produced in Maryland by licensed growers and processors and tested by independent third-party laboratories for safety and quality assurance. Remedy provides Certificates of Analysis for all medical cannabis products upon request.

    New patients can receive a one-time 10% discount on any non-sale items. Veterans receive a 22% discount on non-sale items. Seniors receive a 10% discount on non-sale items. Industry receive a 20% discount on non-sale items. Discounts cannot be stacked, meaning one discount can be applied per item. Sign up for our daily text alerts to stay informed about specials each day!

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